Request Medical Records
Access patient records instructions, provider request pathways, and medical records contact details.
Open records resourcePatient Resources
Medical records, plans, billing, and support
Bronx Treatment Center provides clear pathways for records access, insurance questions, health plan customer service, and bill pay.
Accepted Health Plans
Review the list of plans currently accepted by Bronx Treatment Center and contact the team for verification support.
View accepted plansHealth Plan Customer Service
Find the current member services phone numbers by plan and line of business.
Open customer service linesPay My Bill
Continue to the live payment workflow patients use today.
Go to bill payAccepted health plans
Insurance coverage simplified
Bronx Treatment Center states that it accepts all major insurances and health plans, including Medicare and Medicaid, and offers discounted pricing and a sliding fee schedule for self-pay patients when eligible.
- Aetna
- Affinity | Molina Healthcare
- Anthem BCBS - HealthPlus Medicaid
- Anthem BCBS - Medicare & Commercial
- Carelon
- Centers Plan for Healthy Living
- Davis Vision
- Emblem Health GHI & HIP
- Fidelis
- Health First
- Hearing Care Solutions
- HearUSA
- Humana PPO & HMO
- Medicaid
- Medicare
- MetroPlus
- NationsHearing
- Superior Vision
- UHC | Optum
- UHC Hearing
- UHC Medical
- VillageCareMax
- Vision Service Plan
- VNSNY
- WellCare
Customer service lines
Call your health plan directly
These current member services phone numbers are listed on the existing Bronx Treatment Center website.
| Plan | Line of business | Member services |
|---|---|---|
| Aetna | All | 1-800-962-6842 |
| Affinity Health Plan | Medicare | 1-866-247-5678 |
| Anthem BCBS | Medicare | 1-800-331-1476 |
| Anthem BCBS | Medicare | 1-800-300-8181 |
| Anthem BCBS | Commercial | 1-888-630-2583 |
| Carelon | Behavioral Health | 1-844-998-3753 |
| Centers Plan for Healthy Living | Medicare | 1-855-270-1600 |
| Davis Vision | Vision | 1-800-999-5431 |
| EmblemHealth | Medicaid | 1-855-283-2146 |
| EmblemHealth | Medicare | 1-877-244-4466 |
| Fidelis Care | Medicaid | 1-888-343-3547 |
| Fidelis Care | Medicare | 1-866-617-3847 |
| Healthfirst | Medicaid | 1-866-463-6743 |
| Healthfirst | Medicare | 1-800-300-8181 |
| SelectHealth, VNS | Medicaid | 1-844-488-1486 |
| Hearing Care Solution | Hearing | 1-866-344-7756 |
| HearingUSA | Hearing | 1-855-252-5312 |
| Humana | Medicare | 1-800-457-4708 |
| MetroPlusHealth | Medicaid | 1-800-303-9626 |
| NationsHearing | Hearing | 1-877-439-2665 |
| SelectHealth, VNS | Medicaid | 1-866-469-7774 |
| Superior Vision | Vision | 1-800-507-3800 |
| UHC Hearing | Hearing | 1-855-523-9355 |
| UHC Optum | Behavioral Health | 1-866-894-5795 |
| UnitedHealthcare | Medicaid | 1-800-514-4912 |
| UnitedHealthcare | Medicare | 1-855-727-2428 |
| VillageCareMax | Medicare | 1-800-469-6292 |
| VNS Health | Medicare | 1-866-986-7691 |
| WellCare Health Plans | Medicare | 1-800-288-5441 |