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Health Plan Customer Service

Call your plan directly for member support

Use these Bronx Treatment Center published member service lines to confirm benefits, choose a provider, and get coverage help before your visit.

Currently published service lines

Currently published service lines
PlanLine of businessMember services
AetnaAll1-800-962-6842
Affinity Health PlanMedicare1-866-247-5678
Anthem BCBSMedicare1-800-331-1476
Anthem BCBSMedicare1-800-300-8181
Anthem BCBSCommercial1-888-630-2583
CarelonBehavioral Health1-844-998-3753
Centers Plan for Healthy LivingMedicare1-855-270-1600
Davis VisionVision1-800-999-5431
EmblemHealthMedicaid1-855-283-2146
EmblemHealthMedicare1-877-244-4466
Fidelis CareMedicaid1-888-343-3547
Fidelis CareMedicare1-866-617-3847
HealthfirstMedicaid1-866-463-6743
HealthfirstMedicare1-800-300-8181
SelectHealth, VNSMedicaid1-844-488-1486
Hearing Care SolutionHearing1-866-344-7756
HearingUSAHearing1-855-252-5312
HumanaMedicare1-800-457-4708
MetroPlusHealthMedicaid1-800-303-9626
NationsHearingHearing1-877-439-2665
SelectHealth, VNSMedicaid1-866-469-7774
Superior VisionVision1-800-507-3800
UHC HearingHearing1-855-523-9355
UHC OptumBehavioral Health1-866-894-5795
UnitedHealthcareMedicaid1-800-514-4912
UnitedHealthcareMedicare1-855-727-2428
VillageCareMaxMedicare1-800-469-6292
VNS HealthMedicare1-866-986-7691
WellCare Health PlansMedicare1-800-288-5441

Tip before you call

Have your member ID available and ask about primary care, specialty referrals, vision benefits, or behavioral health benefits as needed.

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